jeudi 19 février 2015
Warranty replacement help :)
Posted on 00:36 by Immigration
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Hey, long story short I'm getting a replacement 'second grade" Rome Heist board under warranty.
According to the the Rome Japan distributor, the replacement's "sole underneath some of the inserts are not completely flat (pushed by inserts)". He reassures me this is only a cosmetic issue that shouldn't affect riding performance but I wanted to double check with you guys as I don't even know what that really means.
Thanks.
P.S. I'm really pleased with the board's performance generally and how both the Rome US and Rome Japan people have handled my warranty claim. :)
According to the the Rome Japan distributor, the replacement's "sole underneath some of the inserts are not completely flat (pushed by inserts)". He reassures me this is only a cosmetic issue that shouldn't affect riding performance but I wanted to double check with you guys as I don't even know what that really means.
Thanks.
P.S. I'm really pleased with the board's performance generally and how both the Rome US and Rome Japan people have handled my warranty claim. :)
Warranty replacement help :)
Categories: Warranty replacement help :)
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