samedi 21 mars 2015
Burton Customer Service Question
Posted on 10:52 by Immigration
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Hey everyone,
I know Burton has a great track record overall for customer service. I have the 2013/2014 Burton Malavita binding but out of the blue, the ratchet on the right ankle strap is sticking to the point where its very difficult to release it at the end of a run.
I know they have a one year warranty (bought them in Oct 2014) however, I bought them in the US online and I live in Canada.
Would this be a problem when contacting customer service for help in getting this fixed or replaced?
Thanks.
I know Burton has a great track record overall for customer service. I have the 2013/2014 Burton Malavita binding but out of the blue, the ratchet on the right ankle strap is sticking to the point where its very difficult to release it at the end of a run.
I know they have a one year warranty (bought them in Oct 2014) however, I bought them in the US online and I live in Canada.
Would this be a problem when contacting customer service for help in getting this fixed or replaced?
Thanks.
Burton Customer Service Question
Categories: Burton Customer Service Question
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